Orders and returns
From “new order” to “delivered”, without a notebook.
Your orders are sorted by what is left to do, not by technical status.
In detail
What you get, and how it works
- Views by task
- To collect, to ship, awaiting payment, completed, closed. Save your own filtered views.
- Everything from the order itself
- Mark as paid, collect the deposit, ship with a carrier and tracking number, note “ordered from the supplier”, cancel, refund.
- A returns portal
- The customer asks from their order page, within the window you set. You decide: refund, gift card or exchange.
- Stock that tells the truth
- Goods only return to stock on receipt, in the location they left from. A damaged item stays out of sale.
- Invoices and credit notes
- Numbered PDFs, under your billing identity, with an accounting export.
- Statements and exports
- Downloadable revenue statements. Orders, customers and product sales as CSV.
Also included
- Saved views
- Global search
- Partial refunds
- Delivery notes
- Order tracking for the customer
- Custom fields on orders
Frequently asked questions
Can my customer follow an order without an account?
Yes. They find their order with their email or the phone number they ordered with.
Can I close returns?
Yes. A window of zero days closes the returns portal entirely.
Can my accountant help themselves?
Yes. The Accountant role gives read-only access to orders, invoices, statements and figures.
Your first online sale could be tonight.
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